Traceroute is a common diagnostic tool for displaying the route (path) and measuring transit delays of packets across a network. The traceroute command is available on most modern operating systems.
Hostiso Support will frequently ask for the output of a traceroute if you are experiencing connectivity issues.
Windows
- Open the Start menu
- Click on Run
- Type cmd and then press the OK button to open a command prompt
- At the prompt, type tracert yourdomain.com and press the Enter key
- To copy the output, right-click anywhere in the window and select Mark. You can press Enter to copy all ofthe output, or select the text you want to copy and then right-click with your mouse. Paste the copied text by hitting CTRL + V.
Note: To traceroute IPv6 you would simply execute : tracert -6 ‘your_domain_url’
Linux
- Open a terminal window
- Type traceroute yourdomain.com at the prompt and press the Enter key
Note: To traceroute IPv6 you would simply execute traceroute6 yourdomain.com
Mac OS
- Go to Applications -> Utilities -> Network Utility -> Traceroute
- Type the domain or IP address in the appropriate input field and press Trace. You can also open a terminal window and use the same instructions as you would for performing a traceroute in Linux.
Note: To traceroute IPv6 you would simply execute traceroute6 yourdomain.com
If you activated your website through a hosting partner you should traceroute to www.yourdomain.com (or another subdomain set to an orange cloud)
